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Guest relations

The heart of our hospitality!

The heart of our hospitality!

Our team is delighted to assist you. Whether you dream of a romantically decorated room, a festive surprise, or a personal touch, these stars will make sure all your wishes come true. Always with a radiant smile and an eye for detail.

Guest feedback

Guest feedback

Lucas shares:
"Every day, a member of our Guest Relations team is present. The most rewarding part of our work is the gratitude of our guests, such as regular guests who bring cake from their own bakery. Their reactions give us great satisfaction."

What makes us unique is our ‘Guest of the Day’ concept: several times a week, a guest receives a complimentary upgrade to a more luxurious room along with a thoughtful surprise. We also take a Polaroid photo as a keepsake for them and for our ‘Guest of the Day’ book.

Handwritten cards or balloons

Handwritten cards or balloons

During your stay, you can choose from luxurious extras available on our website (Facilities > Extras). For a festive occasion, our Celebration Package is perfect, featuring cake, decorations, and a bottle of bubbly.

For a romantic moment, the Deluxe Package offers rose petals, heart-shaped balloons, bubbly, treats, and cozy bathrobes for the ultimate indulgence.

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