Van der Valk is divided into two groups. Valk Exclusief is the umbrella organization for 39 Van der Valk Hotels & Restaurants. Valk Exclusief has its own account system and exclusive deals.

Our offers that apply to all Valk Exclusief hotels can be booked via www.valkvoordeel.nl.

When you book an overnight stay or package online, you always earn Valk Loyal credit after your stay, which you can redeem on your next reservation.

You can only benefit from Valk Loyal advantages at participating hotels.

Create a Valk Account and receive a discount on your next reservation at one of our hotels when you book an overnight stay or package online. After your stay, you will earn Valk Loyal credit, which can be redeemed on your next reservation.

No, you only need to create a Valk Account. You can create an account at www.valkaccount.nl. With this account, you can log in on all our hotel websites.

No, you can book on all websites of our participating hotels using your Valk Account. You can easily log in with your Valk Account on every Valk Exclusief website, both hotel websites and umbrella websites.

No, you only need to create one Valk Account and log in on one of our hotel websites or Valk Exclusief umbrella websites.

Of course! You can change your email address in your Valk Account. When changing your email address, all other account details remain unchanged, and you keep your Loyal and Bonus balance. A confirmation of the change will be sent to your email address.

You can choose from standard rooms, comfort rooms, superior rooms, executive rooms, accessible rooms, deluxe triple rooms, family rooms for four people, wellness suites, and various themed suites.

The maximum occupancy varies per room: standard rooms, comfort rooms, and most suites are suitable for 2 persons, while deluxe rooms accommodate 3 persons. Family rooms are available for 4 persons.

For rooms with a stated maximum occupancy above the standard number (such as comfort rooms for 3 persons), extra beds are already included in the setup. For other room types, you can inquire during reservation whether an extra bed is possible. Our reception team will gladly assist you with the options.

Yes, baby cots are available at the hotel for €20.00 per night. Extras such as a baby cot can easily be added through our website up to 24 hours before arrival. A baby cot can be booked for children up to and including 3 years old. Link for extras: https://www.valkeindhovenbest.nl/en/facilities/extras/

It is not possible to add an extra bed to the room. However, the deluxe room is available for 3 persons.

Yes, all rooms in the hotel are equipped with air conditioning.

Yes, the rooms have individual climate control, allowing guests to set the temperature personally.

Yes, Wi-Fi is available as standard in the rooms. No password is required.

Yes, all rooms are equipped with a walk-in shower.

Yes, all rooms are equipped with a bathtub. The superior rooms, deluxe rooms, executive rooms, family rooms, and suites are equipped with a whirlpool bath.

The accessible comfort room.

Yes, grab bars are available by the toilet and in the shower.

The facilities available in the accessible rooms include automatic room doors, a walk-in shower with grab bars, adjustable hanging rails in the wardrobe, and support bars for sanitary facilities.

The hotel does not offer any room types with a terrace.

The smoking policy on balconies states that if you smoke on the balcony, you are required to keep the balcony doors closed. If smoke enters the room, this will be considered smoking in the room.

Dogs are welcome in the hotel. Dogs are only allowed to stay in the (dark) wellness suite. A maximum of two dogs per room is permitted (assuming a shoulder height up to knee height). A surcharge of €17.50 per dog per night applies.

Yes, our hotel offers room service for guests who would like to enjoy food or drinks in the comfort and privacy of their room. You can easily order dishes and beverages through our room service, which will be delivered directly to your hotel room.

Room service is available from 12:00 to 22:00. Outside these hours, the selection may be limited. Current opening hours and the available menu can be found on the room service menu in your room or online via the website.

You can place your order via the room telephone, QR code, or at the reception desk.

The room service menu is exactly the same as the regular menus, which you can view via this link:
https://www.valkeindhovenbest.nl/en/menu/menus/#PP-393614

Yes, there is an additional charge for room service. This amounts to €20.00 per order.

Our hotel rooms are equipped with modern technological amenities to make your stay as comfortable as possible. You can enjoy free Wi-Fi, a smart TV, USB charging ports, and electronically operated safes. Some rooms also offer Bluetooth speakers and smart lighting, so you can stay fully connected and relaxed during your stay.

Yes, the rooms are equipped with a TV including streaming services. You can therefore use streaming services such as Netflix in your room.

Our family rooms are comfortably furnished with spacious amenities, separate sleeping areas, modern bathrooms, and facilities such as televisions, free Wi-Fi, and a cozy seating area. This ensures a pleasant stay for the whole family.

You can easily reserve family rooms via our reception desk, by phone, or online through the website. For special requests, such as extra beds or children’s facilities, we kindly ask you to mention this during the reservation.

The family room is suitable for a maximum of four persons.

Yes, the family room standardly includes one bunk bed with one smart TV for each bed.

The family room available in our hotel is the Family Room Deluxe. Our hotel does not offer connected rooms.

Yes, our restaurant offers special children’s meals. A children’s menu is available with a variety of options for children, including several healthy choices. Did you know that with every children’s menu, your child receives one stamp in the online Valk Kids Passport? With six stamps, the passport is full and your child can use a unique code to choose a fun gift in our webshop. More information can be found here. Can’t your child wait until the passport is full? Hand in the colored placemat at reception and your child will immediately receive a nice little gift.

Yes, high chairs are available in the restaurant so your children can sit safely and comfortably during the meal.

Yes, allergens are taken into account when preparing children’s meals. You can indicate any special dietary requirements or allergies when making a reservation or at the restaurant.

Children’s meals can be heated upon request in the restaurant. There is no microwave available in the rooms, but we are happy to assist you in the restaurant.

The hotel offers the following recreational facilities: a swimming pool, spa, gym, bar, restaurant, outdoor playground, and bicycle rental.

No, there is no playroom or children’s corner available, but there is an outdoor playground.

Yes, there is an outdoor playground available. It includes facilities such as swings, a slide, a trampoline, and a climbing frame.

Yes, there are separate changing rooms for men and women at the swimming pool, with lockers available.

Yes, the hotel is easily accessible by train and bus. From Eindhoven Centraal or Best railway station, you can take bus line 9 towards the hotel and get off at Valk Hotel Eindhoven-Best bus stop. This city bus stops directly in front of our hotel.

Train: The nearest railway station is Best railway station, approximately 10 minutes by bus from the hotel. Eindhoven Centraal is also easily accessible, approximately 15 minutes by bus.

Bus: From Best railway station and Eindhoven Centraal, several bus lines operate towards the hotel. The nearest bus stop is Valk Hotel Eindhoven-Best bus stop, located directly in front of the hotel. A bus ticket costs €4.50 and takes you directly to one of these stations.

Bicycle: At Eindhoven Centraal, you can rent an OV-fiets public bicycle. From there, it is approximately a 20–25 minute bike ride to the hotel.

The average travel time from Eindhoven Centraal to the hotel is 15 minutes. From Best railway station, the average travel time is 10 minutes.

Hotel guests can park at the hotel. Parking is free for the first 24 hours. After the first 24 hours, a parking fee of €2.50 per hour applies.

No, it is not necessary to reserve a parking space in advance. There is generally sufficient parking available at the hotel.

Yes, the hotel has 42 charging points for electric cars in the parking area.

There are 420 parking spaces, including 3 accessible parking spaces. In addition, the hotel has 65 covered parking spaces. The maximum clearance height of the parking garage is 2.60 meters.

The hotel has 20 AC chargers, 2 DC chargers, and 20 Tesla Superchargers (V4). The V4 chargers have a long universal cable, allowing all electric cars to charge.

The charging capacity per charging point is as follows:

• Tesla Superchargers (V4): up to 250 kW peak power per car
• DC chargers: high-power charging
• AC chargers: standard AC charging speed

Charging rates vary depending on the type of charger and are determined by the provider.

Yes, a shuttle service is available. The hotel has its own shuttle service to and from Eindhoven Centraal, nearby public transport stops, and Eindhoven Airport for a fee, for up to 6 persons. If you would like to use the shuttle bus, you can submit a request at our reception desk.

The hotel offers several meeting rooms and multifunctional event spaces, including the Grand Rooms, Meeting Rooms, Botanical Rooms, The Studies, The Library, The Cabin, Boardrooms, Skyfalls, Skygardens, and Skylines. These spaces vary in size and are suitable for both small and large gatherings.

The capacity per room in theatre setup varies by space. Grand Room 1 is suitable for approximately 200 persons in theatre setup. Other meeting rooms, such as Botanical Room 1 and Skygarden 1, have fewer seats in theatre setup. We are happy to provide these capacities upon request. For exact U-shape capacities per room, please contact us via +31(0)40 8000 801 or sales@eindhovenbest.valk.nl.

The following facilities are standardly available in the rooms:

• Projector and projection screen or LCD TV screen
• HDMI laptop connection
• Flip chart with markers
• Free Wi-Fi
• Wireless microphones upon request

Breakfast is served from Monday to Friday from 6:30 AM to 10:30 AM. On Saturday and Sunday, breakfast is served from 7:00 AM to 11:00 AM.

Yes, guests without a hotel reservation are also welcome to have breakfast with us. We recommend making a reservation in advance to ensure availability.

Breakfast costs €22.50 per person. For children (aged 4 to 11 years), the price is €13.00 per person. This includes a wide selection of hot and cold dishes, beverages, and fresh products.

Yes, dietary options are available during breakfast. If you have any questions, our staff will be happy to assist you.

The hotel has 3 restaurants and 2 bars, located on level -1, the ground floor, and level 12. Here you can enjoy dinner and relax with a drink in a pleasant atmosphere.

The opening hours of the restaurants and bars are:

• À la carte restaurant: open from 9:00 AM to 11:00 PM
• Izzy - Skybar & Restaurant: open Thursday to Sunday from 4:00 PM until late
• Best Kept Secret Bar (Speakeasy): open Monday to Thursday from 4:00 PM to 12:00 AM, and Friday to Saturday from 4:00 PM to 1:00 AM. Closing times may vary depending on the number of guests.

We recommend making a reservation in advance. You can easily reserve through reception or online via the website.

There is no minimum age to visit the hotel bar. However, alcoholic beverages are only served to guests aged 18 years and older, in accordance with Dutch law.

There is no dress code for the à la carte restaurant or Best Kept Secret Bar (Speakeasy). Swimwear is not permitted.

At Izzy - Skybar & Restaurant, there is a dress code: smart casual. This means neat and appropriate clothing. Sportswear, jogging pants, tracksuits, and flip-flops are not permitted.

The kitchen of the à la carte restaurant is open until 10:00 PM. The kitchen of Izzy - Skybar & Restaurant is open until 11:00 PM on Friday and Saturday, and until 10:00 PM on Thursday and Sunday.

Yes, the hotel offers options for private dining or exclusive dinners. For reservations or inquiries regarding a private or exclusive dinner, we recommend contacting the hotel directly via info@eindhovenbest.valk.nl, sales@eindhovenbest.valk.nl, or by phone at +31 40 800 0800.

Our gym features modern Technogym equipment, including treadmills, spinning bikes, a power lifting bench, cross trainers, a multifunctional training station, and dumbbells. This allows you to maintain your workout routine during your stay.

The gym is open 24/7, so you can work out whenever it suits you.

Yes, towels are available in our fitness area for use during your workout. After use, you may leave them in the designated laundry basket so they can be washed and hygienically reused.

Yes, use of the gym is included for hotel guests.

Yes, the gym is accessible to non-hotel guests only if they have a treatment booked with Pakjira Original Thai in combination with a day pass.

No, there is no fitness instructor or personal trainer available.

The swimming pool and wellness facilities are open daily for hotel guests from 7:00 AM to 11:00 PM.

Yes, towels are available in the wellness area for use during your visit. You do not need to bring your own towels. After use, you may leave them in the designated laundry basket so they can be washed and hygienically reused.

Yes, wearing swimwear is mandatory in our wellness facilities.

The swimming pool is maintained at approximately 30°C.

The sauna temperatures vary by sauna type:

• Salt sauna: 70°C
• Infrared sauna: 30°C – 40°C
• Hammam: 40°C
• Finnish sauna: 90°C
• Bio sauna: 60°C

Swimming pool rules:

• Showering is mandatory before using the pool.
• Personal swimming accessories are not permitted.
• Weights and other fitness equipment are not allowed in the pool area.
• Diving is not permitted.

Wellness rules:

• Showering is mandatory before using the saunas.
• Wearing swimwear in the saunas is mandatory.
• Electronic devices are not allowed in the saunas. This includes mobile phones, smartphones, tablets, laptops, game consoles, etc.

No, there is no lifeguard present at the swimming pool.

Yes, use of the swimming pool is included for hotel guests.

Non-hotel guests may only use the wellness area and swimming pool if they have a reservation with Pakjira Original Thai and additionally purchase a day pass for €20.00.

All massages within Hotel Eindhoven-Best are provided by Pakjira Original Thai. Options range from traditional Thai massages to sports massages and hot stone massages. You can choose a short treatment or an extensive experience lasting up to four hours. Both single and duo massages are available.

No, it is not permitted to enter the wellness area or swimming pool wearing regular shoes.

No, a reservation is not required for the wellness area.

Pets are allowed in the lobby and in designated rooms. A maximum of two dogs, with a shoulder height up to knee height, are permitted in the (dark) wellness suite. Dogs are welcome in the lobby, provided they are kept on a leash and remain under the table. In other areas of the hotel, pets may not be permitted in order to ensure the comfort of all guests.

Yes, an additional charge of €17.50 per dog per night applies.

Only dogs are allowed.

Yes, as a hotel guest you can safely store your own bicycle or e-bike in the hotel’s locked and secure bicycle storage area.

Yes, the bicycle storage is covered and well-lit, so your bicycle or e-bike can be kept dry and safe.

Yes, the bicycle storage is locked and secure, so you can store your bicycle or e-bike with peace of mind during your stay.

You can park your own bicycle in the hotel’s secure bicycle storage area. No additional charge is mentioned for using this facility.

Yes, the hotel rents out Gazelle bicycles with 7 gears for €20.00 per bicycle per day, and QWIC electric bicycles with pedal assistance for €33.00 per bicycle per day.

The rental rates are:

• Gazelle 7-speed bicycle: €20.00 per bicycle per day
• QWIC e-bike with electric assistance: €33.00 per bicycle per day

Bicycles must be returned no later than 11:00 PM. If guests wish to return them later, a deposit of €75.00 per bicycle is required. Guests renting a bicycle without booking a hotel room must always pay a €75.00 deposit per bicycle.

Yes, reception has cycling routes available. In addition, a map with several cycling routes is available near the bicycle storage area.

No, this is not offered.

Yes, the hotel has a business corner in our lobby where you can work, browse the internet, and hold meetings in a quiet environment.

Yes, day rooms are available for guests who need a temporary place to work or relax. You can easily reserve a day room through reception.

The cost of a day room at Van der Valk Hotel Eindhoven-Best starts from €120.00 per room.

Our day rooms are available for a few hours, from 10:00 AM to 5:00 PM, from Monday to Friday.

Yes, the day rooms we offer are our Comfort (Plus) rooms. These rooms are equipped with a desk and coffee and tea facilities. In addition, guests can use the swimming pool, saunas, and fitness facilities during their stay.

The roof terrace and the garden are freely accessible to all hotel guests during their stay. The garden is also accessible to non-hotel guests. Both are open 24/7.